PRACTICES, HOSPITALS, and CARE
Quality must be measurable
Can you measure quality? – Yes, in fact it's necessary to measure it. This applies to all productions and service processes, and thus equally to medicine and the related care activities.
Over the years, we have used our longstanding commitment in the inspection/testing of vehicles and industrial facilities, and the associated production and service processes to develop a comprehensive quality analysis and inspection/testing system that meets all requirements of modern quality management (QM systems).
With staff specially qualified in the field of health, including doctors and scientists specialising in care, we certify health institutes such as hospitals, care institutes and doctors' practices under the TÜV NORD CERT and TÜVmed brand. This ensures competence and continuity – and generates trust among patients and partners.
Our services are specifically geared to medicine, support and care.
Your customers can often only determine the quality and performance of your company as it measures up to the competition on the basis of superficial factors. With a certification from specialists at TÜV NORD, you provide factual evidence of your skills in a transparent way.
QM in the clinical and outpatient area
In the clinical area, quality management requirements primarily relate to the areas of:
- Quality objectives (concept) and quality targets
- Structures and processes
- Employee qualification
- Result and process quality
In principle, this applies in the same manner to the outpatient area. Here, the parameters for the organisation and the requirements of the certification procedure provide the scope and depth of the documentation.