Test our video live stream tool for virtual assessments
Live Expert is a video livestream tool that allows you to have a close look on objects from distance. With the system, experts can immediately inspect and evaluate the condition - from anywhere in the world. Whether you offer maintenance services for companies, provide after-sales services, handle claims as an insurer or your experts have uneconomical travelling times, Live-Expert can help you make your processes more efficient.
Initial situation:
- customer reports damage
- hardly accessable location
- capacity bottlenecks in service
- uneconomical travel times
Functionality of the solution:
- virtual inspection of an object by experts
- transmitter: acts as "extended eye" of the receiver
- receiver: can trigger photos at the sender as needed
- saas solution: access via app and browser
Advantages for you:
efficient
- live inspection of objects by experts without spatial limitation
- Faster elimination of shutdowns, i.e. increased plant availability
- better occupancy rate of your experts
- timely execution and documentation of maintenance and inspection work
simple
- intuitive handling of the software without training effort
- ready-to-use saas-solution
- with one click, high-quality image capture according to your needs
secure
- compliant to GDPA
- data storage in secure data center of TÜV NORD Hanover
- secure, individual access to each session