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Guides and tips

Accident report

Accidents happen in the blink of an eye, but what should you do in an emergency? The question of whether to call the police often causes particular uncertainty. We’ll show you in which situations it’s absolutely essential to call the police, when you can avoid doing so, and what steps you should take immediately at the scene of the accident. That way, you’ll be fully prepared should the worst happen.

Polizeifahrzeug mit eingeschaltetem Blaulicht und Unfallwarnung

Accidents happen in the blink of an eye. One moment’s inattention and you’ve already crashed into the car in front. Once the initial shock has passed and you’ve secured the scene of the accident in accordance with the regulations, the question arises – especially if the damage is minor – is it absolutely necessary to call the police?

 

In these situations, you should definitely call the police

  • If the accident has caused significant damage to property or if people have been injured or even killed, you must contact the police in all cases.
  • If you are not the owner of a vehicle involved in the accident – for example, if you are driving a hire car, a company car or a friend’s car – you should report the accident to the police for liability reasons alone.
  • If there is a dispute over who is at fault, or if there is a suspicion that the other party involved in the accident is under the influence of alcohol or drugs, you would be well advised to alert the police immediately.

 

What should you do if you decide not to call the police?

Exchange key details with all parties involved in the accident.

This includes:

  • Name
  • Address
  • Telephone number
  • Insurance company and policy number, as well as
  • the registration number of the other vehicle.

In addition, draw up an accident report with a sketch of the accident and ensure that it is signed by all parties involved in the accident.

What's the best way to handle a minor parking bump?

If you accidentally damage a parked vehicle, you should wait a reasonable amount of time for the owner to arrive. If the owner does not turn up, you must report the accident to the police immediately. Even if it is only a scratch or a dent, simply leaving a note is not enough. You would then be liable to prosecution for leaving the scene of an accident without permission.

More on parking dents – tips and legal advice
TÜV NORD tip

Generally speaking, it is advisable in most cases to involve the police when the accident is being recorded. They will usually draw up an accident report, which can be used to reconstruct the course of events and ultimately determine who is at fault. This can be crucial for settling the claim.

Had an accident? We'll protect your rights

Don’t rely on the other party’s insurance company’s estimate. To ensure you receive full compensation for repairs and loss of value, you need an independent valuation. Get our experts on your side now.

Other important considerations in the event of a claim

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An accident that wasn't your fault? No problem – we'll take care of it! Our experts will assess your vehicle and help you with the next steps. Make use of our claims management service to ensure your claims are settled.
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