Car dealership and workshop
Damage assessment
TÜV NORD supports car dealerships and garages with precise and independent damage assessments - digital, contactless and efficient. This makes claims settlement quick and customer-friendly.
Car dealership and workshop
TÜV NORD supports car dealerships and garages with precise and independent damage assessments - digital, contactless and efficient. This makes claims settlement quick and customer-friendly.
You know the situation: Your customer comes to your car dealership or workshop with an accident and wants to know how much it will cost to settle the claim. That's what our TÜV NORD experts are there for - to provide the basis for the claims settlement with their expert opinion. The extent of the damage is recorded and documented - in a neutral and market-orientated manner.
Damage appraisals for cars, lorries, caravans and buses
TÜV NORD experts can assess all types of vehicles and prepare a damage report for you. From cars, lorries, mobile homes or caravans to buses. We have the right experts for your individual requirements.
What the TÜV NORD experts can do for you:
The fast and digital assessment
Record damage anywhere and at any time via app
The classic on-site inspection
TÜV NORD SofortGutachten offers contact-free video appraisals for car dealerships and garages.
Statement on the cause of the damage:
If more detailed statements can be made about the cause of the damage, these are also recorded in the expert report. Possible causes may be
You can also expect a statement on the damage pattern from us: Does the damage ascertained match the stated cause of the damage or the course of the damage described? We provide an expert opinion on this in the damage report.
Damage description:
The TÜV NORD damage assessors document the damage using pictures. Photos are taken of the entire vehicle - e.g. from the front left and rear right, but also of the damaged areas and parts.
Determination of the accident damage and repair cost calculation
The damaged parts are listed in the TÜV NORD damage report. We differentiate between parts to be replaced and parts to be repaired. On request, we can also carry out a repair cost calculation that shows individual items such as
This calculation is based on time specifications and hourly rates.
Information on previous and old damage:
This is also the expertise in expert reports that TÜV NORD provides you with: our experts have a trained eye and can recognise previous damage, as this has a considerable influence on the replacement value, residual value and depreciation. Preliminary damage is recorded photographically and attached to the appraisal.
Replacement value:
The replacement value is also quantified by TÜV NORD. We use the available calculation programmes as well as offers from the vehicle trade in order to make a statement in line with the market.nIf no replacement value needs to be determined because the value is not required for the settlement, we can also dispense with it.
Determination of residual value:
If the repair costs reach around 60% of the replacement value, we will determine the residual value. The residual value is based on the realisable market value of the vehicle, naturally in its damaged condition.
