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eIDAS (electronic registration and delivery services)

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Achieve eIDAS compliance with TÜV NORD: Become a qualified trust service provider for electronic registered and delivery services

Anyone wishing to be officially listed on the EU Trusted List (EUTL) by the competent national supervisory authority as a qualified provider for electronic registration and delivery services must not only fulfil the requirements set out in the eIDAS Regulation, but also provide evidence of this by an independent third party.

Regardless of where you are in the process, we will accompany you on your way to qualification status. Starting with possible preliminary tests through to the final conformity assessment (certification), we offer you all the services you need to ultimately qualify with your competent supervisory authority - in Germany the Federal Network Agency (BNetzA). We can also provide you with workshops or training sessions to give you an insight into the world of eIDAS & ETSI.

Are you already listed as a qualified trust service provider for electronic registration and delivery services, but need renewed proof that you fulfil the applicable provisions of the eIDAS Regulation, the ETSI standards and national legislation? We will review your processes and documentation and carry out your successful re-certification.

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Target group of the certification for trust service providers for electronic registration and delivery services

Our offer is aimed at a wide range of organisations involved in the secure, legally binding distribution and use of digital electronic registration and delivery services:

  • Organisations already operating or planning to operate a qualified electronic registration and delivery service
  • Providers of digital identity services, certification services or trust services within the meaning of the eIDAS Regulation

The advantages of certification at a glance

  • Authorisation as a qualified trust service provider: You objectively prove that you fulfil the requirements of the eIDAS Regulation.
  • European recognition: You will be included in the EU Trusted List (EUTL).
  • Access to the European Single Market: Your service can be used throughout the EU in a legally binding manner.
  • Transparent GAP analysis: We identify optimisation potential in your current implementation.
  • Training & expertise: With our training, your employees become your company's own eIDAS.PROFESSIONALs.

Your path to becoming a certified trust service provider for electronic registered mail and delivery services

This is how we support you holistically:

Training & Qualification

  • eIDAS.PROFESSIONAL training for your employees

Concept & preparation

  • Overview of the legal requirements for trust services, including the relevant eIDAS requirements, relevant ETSI standards and evaluation of these requirements in the respective context
  • Explanation of the meaning of the Trust Service Practice Statement (TSPS) and introduction to the TÜV NORD certification programme, including normative and legal requirements, interpretations and other relevant aspects
  • Workshops and preliminary audits to identify non-conformities and potential for improvement through status analyses of the PKI or trust service and GAP analysis of existing documentation and processes

Testing & conformity assessment

Audit of your implementation based on the eIDAS Regulation, including

  • Article 44: Requirements for qualified services for the delivery of electronic registered mail

Application of the following ETSI standards:

  • ETSI EN 319 401: General requirements for trust service providers
  • ETSI EN 319 521: Guidelines and security requirements for providers of electronically registered delivery services
  • ETSI EN 319 531: Guidelines and security requirements for providers of registered e-mail services

Certification & re-certification

  • Conformity assessment and certification
  • Support for inclusion in the EU Trusted List

Frequently asked questions

Electronic registration and delivery services transmit electronic data such as e-mails between third parties and provide proof of the sending and receipt of the transmitted data at a specific date and time. They also identify and authenticate the sender and recipient. The proof of dispatch and receipt confirms that the data was transmitted intact from the identified sender to the identified recipient at the specified time. Registered mail and delivery services provide a secure channel for the transmission of documents.

In Germany, the Federal Network Agency (BNetzA) is the authority responsible for recognising qualified trust service providers in accordance with the eIDAS Regulation.

An electronic mailbox is a secure digital storage location in which recipients can receive and manage electronic registered mail or other confidential documents. It serves as a digital reception channel for qualified electronic deliveries.

As part of the conformity assessment, independent evaluators of the conformity assessment bodies (CAB) (such as TÜV NORD CERT) check your documents (e.g. CP/CPS/TSPS, Policy Disclosure Statement, GTC and Termination Plan) for compliance with criteria and requirements, technical and organisational measures based on the relevant eIDAS articles and standards such as ETSI EN 319 401.

Authorisation as a qualified trust service provider is subject to regular recertification, as the certificate is valid for a total of 2 years. The recertification audit takes place within the last 6 months of the certificate validity of the currently valid certificate (months 18 - 24).

Why are we a strong partner for you

Expertise

Our experienced experts have already successfully implemented more than 500 PKI projects of various sizes, some of them transnational.

Industry experience

Thanks to our many years of experience in a wide variety of sectors, we are able to serve companies in a wide range of industries.

Everything from a single source

We provide you with the eIDAS all-round package: from training and workshops to planning support and audits through to conformity assessment (certification).

Sie haben Fragen? Wir helfen gerne!

Additional services

Hand stempelt Dokument, daneben schwebende Symbole von Dokumenten mit Häkchen.

Electronic seals

Become a qualified trust service provider (VDA) for electronic seals: We support you in planning your service(s), carry out tests according to eIDAS & ETSI and accompany you on your way to conformity assessment.
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Hände tippen auf Laptop, umgeben von schwebenden Dokumentensymbolen.

Remote signatures & remote seals

A trustworthy environment is the be-all and end-all when creating electronic remote signatures. To prove this objectively and be officially listed as a VDA, you must fulfil the requirements of the eIDAS regulation.
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Website authentication

Are you in the process of setting up or developing a qualified trust service for the creation of website certificates and would like to demonstrate compliance with the requirements of the eIDAS Regulation? Then you've come to the right (IT) address!
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