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ISO 29993 - Process Certification of Learning Services

Conformity Mark ISO 29993

ISO 29993 - Process certification of learning services

The ISO 29993 certification service is used internally to ensure an internationally recognised quality standard. The standard can optimise internal school processes and thus increase the efficiency of the entire service. It offers support in the planning, implementation and evaluation of existing and new programmes, thereby establishing a uniform standard.

Externally, the standard communicates a neutral, renowned proof of quality in the competitive environment. This promise of quality is not only aimed at potential customers, but also convinces partner companies and the entire competitive environment.

The companies thus receive proof that the training services are planned, implemented and evaluated according to defined criteria and can use the test seal mark in their course information and certificates of attendance, for example.

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Target group

  • all providers of education and training services (outside the school and university system),
  • vocational training and lifelong learning institutions,
  • private universities,
  • organisers of in-house training courses,
  • independent and non-independent departments of organisations outside the education sector (e.g. in industrial or service companies) can be certified if they are involved in education and training.

Advantages of ISO 29993 certification

  • an effective and confidence-building instrument
  • supports a positive customer decision in favour of a training and further education institution
  • offers a globally recognised proof of quality
  • is a qualitative core argument to stand out from the competition

Audit process for ISO 29993 certification

1

Step 01

Enquiry and quotation

2

Step 02

Commissioning TÜV NORD

3

Step 03

Certification audit

4

Step 04

Issue of certificate

Frequently asked questions

FAQ on ISO 29993

The certification is a useful addition to ISO 21001/ DIN EN ISO 9001 as a system certification and to personal certification. It represents the link between these two options. A customer would thus have the opportunity to obtain proof of the effectiveness of their management system - through ISO 21001/DIN EN ISO 9001 - as well as proof that the specific process of the training service complies with the ISO 29993 standard.
In addition, they could emphasise one or more training courses through personal certification.

To issue the certificate, auditors from TÜV NORD CERT GmbH check the relevant requirements of ISO 29993.

Requirements for:

  • Concept
  • Information
  • Type of implementation
  • Evaluation of training and further education

In order to calculate the audit costs on site, an overview of the training and further education programmes offered is required. A form will be made available to you.

The number of locations and the number of employees can also have an influence on the cost.

The audit always takes place at the customer's premises.

Compliance with the contents of ISO 29993 is audited there. If the audit is successfully completed, a certificate is issued. Annual surveillance audits take place.

No, only providers/companies outside of formal education may be certified according to this standard.

Downloads

General certification conditions and service descriptions

General conditions for certification according to ISO 29993
PDF
158 . 14 KB
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Service description ISO 29993
PDF
165 . 83 KB
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