Car dealership and workshop
Improve the quality of service in your dealership or workshop with the TÜV NORD dealership test programme. Using individually selectable test modules, we analyse your processes and identify potential for optimisation.
Satisfied and enthusiastic customers are your capital, because they keep coming back. Even better: they bring other buyers and interested parties with them. TÜV NORD Mobilität's car dealership test programme shows you the unvarnished truth about the actual state of your business. From sales to service, from the warehouse to administration: we analyse possible weak points and identify opportunities for improvement. Our individually combinable test modules cover the entire car dealership sector.
Together with you, we determine which areas should be checked. We use a workshop test to assess the technical execution of repairs and inspections or check the entire customer service. Our mobility consultants then show you in targeted training sessions how to optimise your service and turn your weaknesses into strengths.