Car dealership and workshop

HU reminder

With the HU reminder service, garages and car dealerships remain present with their customers. Personalised reminder letters with a QR code for online appointment booking strengthen customer loyalty. We take care of dispatch and data maintenance.

Appointment reminder for your customers for their next Periodical Technical Inspection

Every two years, the safety of vehicles is put to the test. Your customers are obliged to have a general inspection carried out on their vehicle.

For you, this is a reliable item in your business calculations, as the inspection is often followed by repair orders.

Use the TÜV NORD HU reminder service and the main inspection to strengthen the loyalty of existing customers to your company. You can also win back customers who have already defected. You don't need to worry about anything, our specialists will take care of everything.

TÜV NORD services for your appointment reminders

Checking and updating your customer addresses, deleting duplicates
Dispatch and personalisation exclusively with optimised data material
You save on expensive incorrect and returned mail
If necessary, customer reference to your homepage via www address and QR code

Your advantages for the reminder letter at a glance

Efficient advertising without wastage
Better customer loyalty with higher revenue opportunities
Recapture of temporarily lost customers
Greater awareness and familiarity with your target group
Free success analyses

QR code - the smart bridge between cover letter and online appointment service

Private customers use smartphones or tablets to search for garages online (see also the findings of our digitalisation study).

Accordingly, we have included a QR code in the reminder letter that leads to your appointment booking.

Your customers simply scan the code with their mobile phone or tablet PC and are taken directly to the online appointment booking page
This means no tedious typing of internet addresses is necessary

Free quarterly analyses to measure success

How well can you activate your customers?
How high is the loyalty of your existing customers compared to other car dealerships and garages?

Every quarter you will receive a free success analysis of your activities.

Service modules

DataQualification

Duplicate check
Postal check
Standardisation of spelling

Cover letter service

Printing of the reminder letter
Delivery and dispatch

General inspection
(price according to current fee schedule)

Success control

Survey of the re-election rate
Monthly reporting

Total price: €1.40 per letter

Billing is per letter sent. We charge a one-off set-up fee of €149 for the initial installation of a business in the ReminderService portal and the customisation of the reminder letter.

Additional services for workshops and car dealerships

Prüfingenieurin bei der Motorinspektion eines Fahrzeugs an der TÜV NORD Station

Become a test centre

Do you run a vehicle workshop or a car dealership and would like to become a test centre? Then TÜV NORD Mobilität is the right place for you!

How to become a test centre

Prüfingenieur hält TÜV NORD Onboard Diagnose im Fahrzeug

TÜV NORD Onboard Car Diagnosis

TÜV NORD Onboard Car Diagnosis is a plug-and-play system for digital vehicle inspection. It enables fast and precise diagnosis of vehicles, which is particularly useful for workshops and fleet operators.

Learn more about TÜV NORD Onboard Car Diagnosis

Prüfingenieurin bei der Reifenprüfung eines Fahrzeugs an der TÜV NORD Station

Damage assessment

Garages and car dealers need precise information on repair costs and repair forecasts in order to make informed decisions. TÜV NORD offers detailed expert reports for this purpose.

Learn more about damage appraisals