Certification of alarm receiving centers and technical control centers according to TSA

IT-Spezialisten überwachen globale Netzwerksysteme in einem Kontrollzentrum mit mehreren Bildschirmen.

Maximum reliability: With the certification of your technical control center in accordance with TSA

In the modern world, precise control and monitoring of processes are crucial. Operators of technical control centres must ensure that messages and the switching and control functions of subsystems are handled reliably and efficiently at all times.

Certification of your technical control centre on the basis of the TÜV NORD TSA.STANDARD catalogue of criteria offers you objective proof that you are effectively implementing the required technical, operational and organisational requirements. The TSA.STANDARD also includes criteria for the testing and certification of control centres that do not fall under categories I or II of EN 50518. These include object-related control centres without security applications, process control centres, traffic control centres and plant monitoring control centres.

Target groups for certification of alarm receiving centers according to EN 50518

Our certification services are aimed at companies and organisations that want to prove the high reliability and security of their alarm receiving centre.

Our target group

Planners, installers and operators of property-related control centres
Planners, installers and operators of process control centres
Planners, installers and operators of traffic control centres
Planners, installers and operators of plant monitoring control centres

The advantages of TSA certification for technical control centers

High reliability:
Successful certification to TSA.STANDARD ensures that your AES is highly reliable.
Best possible protection:
You ensure the protection of people & facilities by maximising functional security.
Verifiable proof of trust:
You can objectively prove the physical security and reliability of your AES to institutions and insurance companies.
Security when awarding planning contracts:
By fulfilling the requirements, you are one step ahead of your competitors when it comes to awarding planning contracts for new AES.
Identification of optimisation potential:
With the help of the TSA.STANDARD, you identify weak points & optimisation potential of your AES at an early stage.
Positive risk assessment:
For insurers, a TSA certificate leads to a positive risk assessment & has an impact on the amount of the premium.
Competitive advantages through TSA certificate:
The certificate documents particularly comprehensive & systematic security measures of your AES.
Continuous improvement:
Through regular re-certifications, you maintain the high, physical security & reliability of your AES.

Overview of standards used

The TÜV NORD criteria catalogue TSA.STANDARD offers a comprehensive set of rules for ensuring the physical safety and reliability of alarm receiving centres and technical control centres. It fulfils all the requirements of DIN EN 50518 and supplements these with additional features for functional safety at the highest level. With continuous updates, it enables effective certification and conformity assessment based on over 20 years of experience.

Your path to TSA.STANDARD certification for your control center

1

Workshop (optional)

As part of our workshop, we will familiarise you with the requirements of an assessment & certification according to TSA.STANDARD.

2

Document review

Our experts check the documents you create in accordance with the requirements of the TSA.STANDARD criteria catalogue.

3

Certification audit

Following the document review, our experts check the TSA-compliant implementation of the security measures on site.

4

Preparation of the test report

Our experts record all the results of the document review & on-site audit in a comprehensive audit report.

5

Issue of certificate

If your service centre meets the required criteria, you will receive the desired TSA certificate from us. This is initially valid for one year.

FAQ on the certification of technical control centers according to TSA

Test area Environment:

Risk assessment
Environment analysis

Test area building construction:

Structural requirements against attacks with mechanical means
Structural requirements against attacks with firearms
Structural requirements against fire
Structural requirements against lightning
Social facilities
Openings
Personnel airlock
Locking devices Personnel airlock
Emergency exit
Privacy screen inside the AES
Ventilation
Supply access points
Pass-throughs/locks
Location of data processing equipment
Power supply locations

Security systems test area:

Intruder alarm system
Fire alarm system
Door/window opening monitoring
Gas detection system
Protection of communication connections
Hold-up detector
Monitoring for the protection of personnel
Messages from the security systems
Access and video monitoring

Energy supply test area:

Primary supply
Emergency power supply
UPS
Emergency power generator (NEA)

Organisation test area:

Requirements for the alarm management system
Operating procedures of the AES
Emergency plan and evacuation procedures
Requirements for AES management
Test specifications and troubleshooting
Staffing requirements
Staffing requirements
Conformity audits

The certificate for technical control centres (category T) is valid for 24 months and can then be extended by 24 months by means of re-certification.

Technical control centres, e.g. for process control or traffic monitoring
Service control centres with emergency call or message acceptance
NSL (emergency call and service control centres)
Object-related control centres, e.g. for company premises or campuses
Control centres for hazard alarm systems, e.g. for energy suppliers or in industrial environments
Control centres that coordinate information services or operational alarm systems

The assessment is based on the TSA.STANDARD, taking into account the European standard DIN EN 50518.

Project planning or new construction of a control centre
Reaction to legal or normative requirements
Participation in tenders with proof of safety
Internal quality assurance
Optimisation of existing processes and structures
Safeguarding emergency call acceptance, information services and centralised systems

Yes, the TSA.STANDARD is scalable and is suitable for large control centres with high reliability requirements as well as for smaller server rooms or internal reporting centres. The scope of the test is customised to the size and function of the respective company.