Workshop for AES and technical control centers

Gruppe von Menschen bei einer Besprechung in einem modernen Büro mit großen Fenstern.

The workshop as a foundation for testing and certifying alarm receiving centers (ARC) in accordance with EN 50518 and technical control centers based on TSA.STANDARD

As part of our workshop, we will familiarise you with the assessment and certification of alarm receiving centres in accordance with EN 50518 and technical control centres in accordance with TSA.STANDARD. The basis for this is our proven TSA methodology (TSA: Trusted Site Alarm Receiving Center), which takes into account all technical, operational and organisational requirements of the European standard EN 50518.

During the workshop, we will present our TSA.STANDARD criteria catalogue, its requirements, evaluation aspects and associated test procedures in detail, thus optimally preparing you for an upcoming testing and certification process. You will also receive an initial assessment of the certifiability or conformity of your alarm receiving centre, security centre or emergency call control centre as well as information on possible deviations from the test criteria and existing documentation.

Of course, you will always have the opportunity to ask any project-specific questions you may have.

Workshop objectives

The workshop provides comprehensive clarity about the standards and test specifications for alarm receiving centres and technical control centres, such as DIN EN 50518 and the TÜV NORD criteria catalogue TSA.STANDARD. Participants learn about the test procedures, assessment aspects and requirements for various security categories. When testing or certifying existing facilities, they will receive an initial assessment of certifiability and information on possible deviations from the test criteria following an inspection. The workshop answers project-specific questions, discusses the next steps and provides material for the next steps. At the end, the participants know how their facility is categorised with regard to the safety requirements. The workshop is flexible and can be conducted both in person and remotely, perfectly tailored to your needs.

Our workshops

Online-Workshop

2 days, max. 4 hours
max. 10 participants
A laptop or tablet with a stable internet connection, a webcam, a headset and a conference tool such as Microsoft Teams or Webex are required
Price: € 2,750 plus statutory VAT.

In-person Workshop

n1 day, max. 8 hours
max. 15 participants
the workshop location is limited to Germany
International workshops on request
Price: € 3,250 (plus statutory VAT)

Your advantages

You will be optimally prepared for certification
The workshop provides you with the perfect basis for further decision-making
Following the workshop, your project team will have a standardised level of knowledge
We provide you with our catalogue of criteria

FAQs about workshops for AES and technical control centers

No, the workshop is optional for certification, e.g. to EN 50518 or TSA. However, it offers you numerous advantages and optimally prepares you and your project team for an upcoming test or certification.

The workshop is aimed at planners, installers and operators of alarm receiving centres (AES), security centres, technical control centres and similar facilities.

While traditional seminars usually convey purely theoretical content, this workshop combines practical examples, individual assessments and direct preparation for upcoming audit processes. You will receive well-founded feedback on the current situation of your organisation and tips on possible areas for action.

Yes, we also offer customised formats for companies with multiple locations or complex infrastructures. Feel free to contact us - we will flexibly customise the content and process to your requirements.

The aim is to provide you and your team with a sound understanding of the requirements and assessment principles in accordance with EN 50518 and TSA.STANDARD. You will learn how your facility is classified on the basis of specific test criteria and receive helpful tips for possible optimisations - both technical and organisational.

Additional services for your alarm receiving center/technical control center

Überwachungsraum mit mehreren Bildschirmen, die Live-Feeds und Daten anzeigen.

Certification of alarm receiving centres according to EN 50518

With certification based on the TÜV NORD TSA.STANDARD criteria catalogue, you can objectively prove that you are effectively implementing the technical, operational and organisational requirements for alarm receiving centres specified in the European standard DIN EN 50518.

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