Hospitality and Catering
From hygiene and HACCP, through the inspection of electrical installations, to information security and data protection: hotels, restaurants and catering establishments must meet a wide range of requirements. With TÜV NORD, you have an experienced partner at your side who supports you with inspections, audits and certifications to help you strengthen safety, quality and trust in the long term.
Hotels and catering businesses face significant pressure to maintain high standards whilst keeping costs down. At the same time, they must meet requirements relating to hygiene, fire safety, plant safety, data protection and sustainability. TÜV NORD supports you with independent inspections, certifications and audits to help minimise risks, optimise processes and strengthen your guests’ trust.
On this page, you will find information on the following services for hotels, restaurants, canteens, catering and hospitality businesses:
Hotels and catering establishments rely on reliable building services. Among other things, TÜV NORD inspects electrical installations in accordance with DGUV V3 and VdS, lift systems, grease separators and safety systems such as fire detection, alarm, emergency lighting and smoke extraction systems. This enables you to meet legal requirements, minimise the risk of breakdowns and ensure the safety of guests and staff.
Healthy indoor air and a safe environment for guests and staff
Clean air, hygienically safe drinking water and compliance with environmental requirements make a significant contribution to the well-being of your guests and staff. TÜV NORD supports hotels and catering establishments by carrying out investigations into building pollutants and indoor air quality, air hygiene tests and measurements relating to sound and acoustics. Checking drinking water hygiene also helps to identify health risks at an early stage and ensure the quality of the supply. In this way, you lay the foundations for safe, comfortable and legally compliant operations.
Inspections of buildings and technical installations
Whether it’s a hotel, restaurant or event venue: guests expect comfort, safety and a hassle-free stay. At the same time, operators are obliged to run a wide range of technical and safety-related systems reliably and in compliance with the law. Regular inspections of lifts, electrical installations, ventilation and air-conditioning systems, as well as drinking water installations, help to minimise the risk of breakdowns, safeguard the property’s value and ensure trouble-free operation.
In the field of fire safety in particular, safety is far more than just a legal obligation. Fire detection and alarm systems, emergency lighting, smoke and heat extraction systems, and other safety-related equipment must function reliably at all times to effectively protect guests, staff and property. Independent inspections create transparency, support compliance with legal requirements and provide assurance that the systems will fulfil their protective function even in an emergency.
TÜV NORD supports you with comprehensive technical expertise, independent inspections and robust documentation throughout the entire life cycle of your buildings and systems – from planning through to commissioning and safe operation. In this way, you lay the foundations for legal certainty, high availability and a safe environment for your guests and staff.
Making food safety verifiable and building trust
Whether it’s a hotel kitchen, restaurant, catering business or communal catering: with HACCP certification from TÜV NORD, you can demonstrate that food safety risks are systematically identified and controlled. This enables you to meet legal requirements, provide transparency for guests and business partners, and build lasting trust in your business.
Hotels and catering businesses process sensitive data relating to guests, staff and business partners on a daily basis. At the same time, the requirements for data protection, IT security and protection against cyber attacks are constantly increasing. TÜV NORD supports you with inspections, audits and certifications to safeguard data securely, comply with legal requirements and strengthen your guests’ trust in the long term.
These include, amongst other things, ISO 27001 certification for information security management, as well as services relating to data protection and secure data processing.
Efficient processes, the responsible use of resources and a mindful approach to energy consumption are key factors for success for hotels and catering businesses. Through independent audits and certifications, TÜV NORD helps you to ensure the quality of your services, reduce your environmental impact and cut energy costs. This includes, amongst other things,
Sustainability is increasingly becoming a competitive factor in the hotel and catering industry. Guests, business partners and investors expect transparent information on environmental, social and governance (ESG) issues. TÜV NORD supports you with ESG-compliant solutions, carbon footprint assessments, energy audits and sustainability reports to help you meet regulatory requirements and provide credible evidence of your sustainability strategy.
