ISO 29993 - Process Certification of Learning Services

ISO 29993

The certification service ISO 29993 serves internally to ensure an internationally recognized quality standard. In addition, it can optimize internal school processes and thus increase the efficiency of the entire service. It provides support in the planning, implementation and evaluation of existing and new services, thereby establishing a uniform standard.

Proof of quality in the competitive environment
The standard communicates to the outside world a neutral, renowned proof of quality in the competitive environment. This quality promise is not only aimed at potential customers, but also convinces partner companies and the entire competitive environment. The companies thus receive proof that the educational services are planned, carried out and evaluated according to defined criteria and can, for example, use the test seal in their course information.

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What is the benefit of ISO 29993

The certification is a sensible supplement to ISO 21001/ ISO 9001 as system certification and for personal certification. It represents the link between these two possibilities. A customer would thus have the possibility of obtaining proof of the effectiveness of his management system - through ISO 21001/ ISO 9001 - as well as proof that the concrete process of the educational service corresponds to the standard of ISO 29993. In this way, he could additionally highlight one or more further training courses by means of personal certification.

Advantages of certification:

  • offers a worldwide recognized proof of quality
  • supports the positive customer decision for a training and further education institution
  • is a qualitative core argument to stand out from the competition

Prerequisite for certification

To issue the certificate, auditors from TÜV NORD CERT GmbH check the relevant requirements of ISO 29993. Requirements:

  • Concept -information
  • Type of implementation
  • Evaluation of further education and training courses  

FAQs to ISO 29993

Who can benefit from certification to ISO 29993?
  •  All providers of education and training (learning) services outside the formal school and university system.

  • Vocational training and lifelong learning institutions,

  • Private universities,

  • In-house training providers,

  • Independent and non-independent units of organizations outside the education sector (such as in industrial or service companies) can be certified if they are involved in education and training

Can ISO 29993 be combined with another certification?

Certification to ISO 29993 is a useful supplement to system certification according to ISO 21001/ ISO 9001 and also to personal certification, and in fact provides the link between the two. With this combination, a client can demonstrate the effectiveness of his management system through ISO 21001/ ISO 9001 and also show that the educational or training service on offer complies with an internationally recognised standard.

One or more training courses can then also be highlighted based on personal certification.


Are there any requirements for certification?

To issue the certificate, auditors from TÜV NORD CERT GmbH check for fulfilment of the relevant requirements of ISO 29993. These include requirements concerning:

- The training concept

- Information

- Implementation

- Evaluation of the training and further education measures

ISO 29993 certification with TÜV NORD

Our know-how for your success

TÜV NORD CERT is an internationally recognised and reliable partner for testing and certification services. Our experts and auditors have in-depth knowledge and are generally permanently employed by TÜV NORD. This guarantees independence and neutrality as well as continuity in the support of our customers. The benefit to you is clear: Our experts accompany the development of your products and provide you with objective feedback.

General Conditions for the Certification and Description of the Procedure

Please feel free to contact us if you have any questions