Test your own car dealership for weak points
Trust is good: control is better. Our car dealership test program carefully examines your entire service quality.
Satisfied and enthusiastic customers are your capital; because they will keep coming back. Even better: they will bring further buyers and interested parties with them. The TÜV NORD Mobility car dealership test program reveals the truth about the actual status of your company. From Sales to Service, from Warehouse to Administration: we examine possible weaknesses and reveal improvement potentials. Our individually-combinable test modules cover the entire car dealership sector.
We take a close look: and help improve
With you, we will define which areas to be inspected. With our workshop test, we assess the technical execution of repatirs and servicing or inspect the entire customer service. Then, our Mobility consultants will show you how to optimise your services and convert your weaknesses into strengths in targeted training courses.
Advantages that count
- In the long term, you will also improve your service level and gain a competitive edge.
- You will increase customer satisfaction and customer loyalty.
- You will improve your good image and generate additional sales.
- You will be able to better adhere to manufacturer standards and secure result-dependent bonus payments.
- You will tap in to new sales potentials
You will receive a service quality certificate following the test program. A good argument that you will be able to show your customers. Do you have any further questions? Give us a call. We would be happy to provide information.